Frequently Asked Questions
Caterers for weddings, corporate events, and personal events
What cities or area you do you service?
We provide our catering & event services all across the Mumbai region: Church gate to Virar, CST (VT) to Kalyan, Colaba to Vashi, But our most of the works is done in the western Mumbai suburban area as of now. Andheri to Borivali we provide our service frequently. But we do outdoor catering at Gujrat cities & everywhere in between! & allover Maharashtra if number of gusts more then 1000.
We do cater outside these regions, though, so simply let us know where your event is being held & we can tell you if it’s an area we can service.
Do you clean during and after events?
Yes. During the event, our staff maintains all food stations to ensure cleanliness and will bus tables. Also, our staff is responsible for cleaning the preparation and kitchen areas, removing trash, and breaking down and collecting most of the items rented through us, such as china, chairs, tables, tents, etc. Please note that Aaswad Catering staff is not responsible for mopping, vacuuming, or cleaning restrooms.
What does your staff were while working events?
Our waiters & captains wear black pants, long sleeve button-down collared shirts, a coat or jacket, a black belt and black non-slip shoes. Our live counter chefs & culinary staff wear white or black Aaswad Catering-embroidered chef jackets. The jackets may be long or no sleeve, depending on whether they are cooking inside or outside & the season. Servers wear T-shirts that mention Helper. Depending on the situation, managers wear formal clothes.
Can you provide me with any service other than catering?
Absolutely! We have a one-stop-solution for your every event, so we are happy to arrange event rentals you need such as Decoration (guest tables, seating, linens, chair covers, china, tents) – almost everything you can think of! We can also provide entertainment services such as a DJ, Emcee, and bounce houses, Photography and Videography, Flower Arrangements, Pandit for Vidhi, Host for Party, Magician, Mehendi or Tattoo Artist, and more. We provide panditji and vidhi samugri for weddings. Just let us know what you need & we will include those items in your catering package quote.
How soon in advance should I place my catering order?
If you know your event date, we always recommend you book to save your date as soon as possible. Particular months fill up quickly, & weekend days any time of year are especially likely to fill up. Once you have signed your contract & paid your initial deposit, your date is locked in & on our calendar.
There is no kitchen where my event is being held. Are you still able to cater for it?
Yes, we can! In addition to what we can prepare at our kitchen, we also have a mobile kitchen which allows us to cook some of your food right on-site. Please let us know where your event is being held when you give us your event details, so we can address the logistics and any possible issues.
Can I customize my catering package? I don’t see one that has everything I’ m looking for.
Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, choose action stations, basically you can pretty much create any assortment of items you’d like for your menu. We can also customize your package by adding special services, rentals you need, and even entertainment & activities. Yes we are the best caterers for weddings.
Can I make changes to my order?
Yes. For big events, seven days in advance, and for small parcels etc., call our catering department at 9867770011. You can adjust your order or cancel it altogether if necessary. We may charge a fee for last-minute adjustments if we’ve already begun production.
Are you able to handle special events?
We do. If you are planning a wedding, birthday party, or corporate function and need assistance from start to finish, click here. We’re here to make your job easier and save you time.
Do you Provide Jain Food?
Yes, we provide special “Jain Food” on most of our given menus. Please mention it in your order first. There is a special Jain cuisine on our menu. As well as traditional Gujrati Jain food, we also provide traditional Rajastani jain food. All the rituals of the Jain community are well known to us. The best caterers for weddings and Jain Food Aaswad.
Do you provide vegetarian food?
That’s right, we do. The menu of Aaswad Caterers consists only of vegetarian food. Services include vegetarian catering, Jain catering, Vaishnav catering (without onions and garlic food), and vegan catering.
Do you Provide Non-Veg Food Catering? Or Alcohol?
The answer is no, we did not. In the case of Aaswad Caterers, you can be sure that the food provided will always be pure vegetarian.
PRQ
Payment Related Questions
Yes, there is a 25 minimum order size for delivery in Western Mumbai, and a 50 or more pax. For the rest of the Mumbai area.
We accept Cash, Net Banking, Bhim App- UPI Payment, Visa, MasterCard and American Express credit cards. We also accept bank cheques for frequent customers. To learn more about our house accounts give us a call.
Orders must be placed online at least 3 days in advance. Please contact our catering department at 9867770011 if you need a same-day order.
Yes, we have all licenses, permits & insurances that are required to prepare & serve food & beverages. We can provide you &/or your event space or company with a copy of these if they are not already on file.
Hours of food service vary depending on the menu & event. Your Aaswad Catering sales manager will discuss with you the service hours of your specific event during your consultation.
We accept cash, personal checks, money orders, bank cheques, debit cards & credit cards: American Express, MasterCard, & Visa. There is a 3% processing fee for all credit card transactions.
We strive to cater any event, 24/7/365. There may be exceptions such as the size of the event (under 50 guests), its location, or if the date is already fully-booked.
Cash or checks can be brought to our office, located at Malad, Mumbai 97. For credit card payments, (subject to a 3% processing fee). You can use our site payment gateway in store. You may also make your payment by Bhim App – Bharat UPI, Paytm or Gpay.
Yes, for 200 and more pax order if time is in or hand. We are happy to offer our clients one complimentary private tasting for two, once you have received your catering quote. We arrange twice a year ‘food tasting party’ for our booked customers, you will invite with your family. After you have received your catering quote, please request a tasting if you are interested & our sales manager will work with you to schedule it.
Yes. For weddings we require an initial 10% non-refundable deposit at contract signing, 40% no later than 45 days prior to your event date & the final contract balance is due 7 days prior to your event. For all other events, we require a 50% deposit to hold your date & the remaining balance is due no later than 14 days prior to your event.
No, any catering menu you choose will include the basics: disposable plates, flatware, napkins, & buffet tables with linens. If you would like china & glass water goblets, or glassware for your bar package, those are an additional cost. We do have all-inclusive packages that include these items. But rentals such as tables, chairs, & tents are also available for an additional cost if outside the venue.
If you cancel your event, your deposit(s) will be applied toward the cost of any new event contracted with Aaswad Catering within 90 days of your cancellation. Cancellations must be made no later than 30 calendar days prior to your event for this policy to be valid. Any deposits made are non-refundable if your event cancellation is made less than 29 days prior to your event.
We require your final guest count at least 14 days prior to your event so we can prepare accordingly.
Yes. There is an 18% GST on banquet decorations and event services. A 5% GST will be added to all package subtotals (if only catering services are provided), & there will be a 3% charge for credit card payments. A staff charge and travel fee may also apply outside of the Mumbai region, depending on the size of your event, your subtotal, and the location. Your catering quote & contract will note & calculate these additional charges or fees. We recommend asking us about your venue or contacting them directly to find out if they charge an additional fee, and if so, how much it is.
CCQ
Corporate Catering Questions
Disposable plates, utensils, napkins, and tablecover. Chafers and sternos are also provided to keep hot items hot. Beverages included or added include disposable cups & beverage napkins (and ice, creamers, and sweeteners, if applicable). We will deliver, set up, and clean up your order (unless you prefer a drop-off only service).
Our corporate catering menu is available for delivery/setup Mondays – Saturdays, 6 am to 8 pm. Days & times are subject to schedule availability. Online orders for corporate catering can be placed 24/7/365 (if the requested delivery time is at least 24 hours away).
To change or cancel your order, please call our office at 9867770011. You must cancel or change your order at least 36 hours before your delivery time. We may not be able to accommodate order changes without 36 hours’ notice, and orders cancelled without 36 hours’ notice may not be refunded.
You may be unable to complete your online order if there are schedule conflicts: requested delivery time is in less than 24 hours; minimum order amount has not been met; delivery is for a day/time we are closed or fully scheduled; or there is incomplete order or payment information. Please review your order &/or delivery time/day to see if any of these apply. If you believe there is an issue with our online ordering system, please call us at 9867770011 to speak with or place your order with a representative.
18% GST., delivery charges, as applicable, will be added to each order before checkout.
We require all corporate catering orders to be placed a minimum of 36 hours in advance of the requested delivery time.